Customer Experience & Rebate Specialist

Resource Innovations; Salt Lake City (UT); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid vacation (3 weeks)

401(k) with employer match

Medical, dental, and vision coverage

Parental leave

Commuter benefits

Zusammenfassung

Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to support clients nationwide. The role emphasizes data entry accuracy, responsive customer communication, and collaboration across departments in a climate-focused energy solutions firm.

The position requires 6+ months of call center experience, a high school diploma, and strong proficiency with 10-key data entry and MS Word/Excel. On-site role with competitive pay and benefits.

Qualifikationen

• High school diploma or equivalent.
• Must be able to work an 8-hour shift within 6 am–6 pm.
• Minimum 6+ months of call center experience.
• Proficiency in 10-key data entry.
• Experience with Microsoft Word and Excel.
• Strong attention to detail.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication.
• A positive and customer-friendly outlook.
• Reliable high-speed internet connection for daily duties.

Aufgaben

• Provides basic troubleshooting and recommends solutions.
• Data entry into various database applications.
• Receives data and sourcing documents and verifies data for entry.
• Communicates effectively with other departments to service customers.
• Handles customer emails and phone calls with care.
• Maintains confidentiality of customer information.
• Performs other duties as assigned.

Kenntnisse

Customer service

Communication

Data entry (10-key)

Attention to detail

Organization

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Video conferencing tools

Jobbeschreibung

Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to support clients nationwide. The role emphasizes data entry accuracy, responsive customer communication, and collaboration across departments in a climate-focused energy solutions firm.

The position requires 6+ months of call center experience, a high school diploma, and strong proficiency with 10-key data entry and MS Word/Excel. On-site role with competitive pay and benefits.