Customer Experience Pro - Full-Time, Round Rock

Caliber Collision; Round Rock (TX); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Career growth

Résumé du poste

Caliber Collision in Round Rock, TX is hiring a Customer Service Representative to greet customers, answer inquiries, and coordinate rental car arrangements while supporting daily shop operations in a fast-paced setting.

Join a nationwide auto collision leader with weekly pay, overtime eligibility, and day-one benefits including medical, dental, and vision coverage, plus paid vacation and growing career opportunities.

Qualifications

• Experience in a customer-facing role.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilités

• Greet and assist customers in person and over the phone.
• Coordinate rental car arrangements for customers.
• Support center load level and insurance-related processes.
• Navigate multiple software systems to document transactions.

Connaissances

Customer service

Verbal communication

Written communication

Multitasking

Teamwork

Outils

MS Office

CRM software

Description du poste

Caliber Collision in Round Rock, TX is hiring a Customer Service Representative to greet customers, answer inquiries, and coordinate rental car arrangements while supporting daily shop operations in a fast-paced setting.

Join a nationwide auto collision leader with weekly pay, overtime eligibility, and day-one benefits including medical, dental, and vision coverage, plus paid vacation and growing career opportunities.