Customer Experience & Paperwork Specialist

CarMax Business Services; Reno (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Reno, Nevada, is seeking a team-oriented Business Office Associate focused on providing iconic customer experiences. This role includes facilitating the sales, auction, and appraisal processes, handling cash management, and supporting store personnel. Candidates must possess strong organizational, customer service, and communication skills, with a background in using Microsoft Excel. The position entails various work shifts, including nights and weekends, within a dynamic and pleasant office environment.

Qualifications

• Ability to read, interpret, and transcribe data.
• Understanding of numeric filing systems.
• Ability to prioritize and multi-task in a deadline-oriented environment.

Responsibilities

• Assist store personnel with daily functions.
• Provide customer service by greeting and answering questions.
• Process auction sales and vehicle registrations.
• Mentor new Business Office Associates.

Skills

Customer service skills

Organizational skills

Communication skills

PC skills

Tools

Microsoft Excel

Job description

CarMax Business Services in Reno, Nevada, is seeking a team-oriented Business Office Associate focused on providing iconic customer experiences. This role includes facilitating the sales, auction, and appraisal processes, handling cash management, and supporting store personnel. Candidates must possess strong organizational, customer service, and communication skills, with a background in using Microsoft Excel. The position entails various work shifts, including nights and weekends, within a dynamic and pleasant office environment.