Customer-Focused Operations Associate

CarMax; Henderson (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Henderson, NV is seeking a Business Office Associate responsible for providing outstanding customer service and managing the sales and appraisal process. Key responsibilities include assisting store personnel, processing sales paperwork, managing cash flow, and mentoring new hires. Candidates should have strong organizational skills, attention to detail, and effective communication abilities. This role requires standing for extended periods and may involve working nights, weekends, and holidays.

Qualifications

• Ability to prioritize and multi-task in a deadline-oriented environment.
• Speak and listen effectively in dealing with customers.
• Lift objects that weigh as much as 15-20 lbs.

Responsibilities

• Provide customer service by greeting and assisting customers.
• Process paperwork for automobile sales and auctions.
• Mentor new Business Office Associates.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

PC skills

Tools

Microsoft Excel

Job description

CarMax Business Services in Henderson, NV is seeking a Business Office Associate responsible for providing outstanding customer service and managing the sales and appraisal process. Key responsibilities include assisting store personnel, processing sales paperwork, managing cash flow, and mentoring new hires. Candidates should have strong organizational skills, attention to detail, and effective communication abilities. This role requires standing for extended periods and may involve working nights, weekends, and holidays.