Customer Experience Office Associate - Cash & Paperwork

CarMax; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services is seeking a Customer Service Associate in Indianapolis to provide exceptional customer service in a fast-paced environment. Responsibilities include assisting in sales and auction processes, managing paperwork, and mentoring new employees. Ideal candidates should possess strong organizational and communication skills, along with the ability to handle multiple tasks. The position requires effective interaction with customers, energy to thrive in a busy environment, and familiarity with Microsoft Excel. Competitive benefits and schedules available.

Qualifications

• Ability to read and interpret data for record-keeping.
• Intermediate PC skills, including word processing and spreadsheets.
• Ability to prioritize and multi-task in a deadline-oriented environment.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Assist store personnel in daily functions while following CarMax guidelines.
• Process paperwork associated with sales and ensure accuracy.

Skills

Customer service

Organizational skills

Communication skills

Data entry

Tools

Microsoft Excel

Proprietary systems

Job description

CarMax Business Services is seeking a Customer Service Associate in Indianapolis to provide exceptional customer service in a fast-paced environment. Responsibilities include assisting in sales and auction processes, managing paperwork, and mentoring new employees. Ideal candidates should possess strong organizational and communication skills, along with the ability to handle multiple tasks. The position requires effective interaction with customers, energy to thrive in a busy environment, and familiarity with Microsoft Excel. Competitive benefits and schedules available.