Customer Experience & Orders Specialist

Amphenol Communications Solutions; Yocumtown (PA); On-site; USD 36,000 - 55,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a customer service / order management professional to support pricing, availability, and order status. You will process orders, coordinate with internal teams for on-time delivery, and maintain customer data with a service-oriented mindset.

The role emphasizes strong communication, attention to detail, and ability to handle multiple priorities in a manufacturing environment.

Qualifications

• Associate degree in Business, Communications, Supply Chain, or related field preferred.
• 1-2 years of experience in customer service, order management, sales support, or administrative roles—manufacturing/technical environment preferred.

Responsibilities

• Provide timely, accurate information to customers on pricing, availability, lead times, and orders.
• Receive and process customer orders via internal systems.
• Coordinate with internal teams to ensure on-time delivery and resolve inquiries.
• Maintain accurate customer master data and review shipment requirements.
• Collaborate with Field Sales and Product Marketing to support customer needs.

Skills

Communication skills

Attention to detail

Multi-tasking

MS Office

ERP systems

Order management

Education

Associate degree or equivalent

Tools

MS Office Suite

ERP / order management

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a customer service / order management professional to support pricing, availability, and order status. You will process orders, coordinate with internal teams for on-time delivery, and maintain customer data with a service-oriented mindset.

The role emphasizes strong communication, attention to detail, and ability to handle multiple priorities in a manufacturing environment.