Customer Success & Order Coordinator

Amphenol Communications Solutions; Yocumtown (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is seeking a Customer Service Associate to support pricing, availability, and order status. You will handle inquiries via email and phone, process orders, and coordinate with internal teams to ensure on-time delivery.

Ideal candidates have an associate degree and 1–2 years in customer-facing roles, preferably in manufacturing or technical environments.

Qualifications

• Associate degree in Business, Communications, or Supply Chain.
• 1-2 years in customer service, order management, sales support, or admin roles.
• Experience in manufacturing or technical product environments preferred.
• Recent graduates with internships or strong customer-facing experience encouraged.

Responsibilities

• Provide timely, accurate information on pricing, availability, lead times, and orders.
• Respond to inquiries via email and phone with professional service.
• Process customer orders accurately through internal systems.
• Coordinate with teams to ensure on-time delivery and updates.
• Maintain customer master data and shipping details.
• Support reporting on-time delivery performance for key accounts.

Skills

Verbal communication

Written communication

Detail oriented

MS Office

ERP systems

Data reporting

Education

Associate degree in Business/Communications/Supply Chain

Tools

MS Office suite

ERP/order management systems

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is seeking a Customer Service Associate to support pricing, availability, and order status. You will handle inquiries via email and phone, process orders, and coordinate with internal teams to ensure on-time delivery.

Ideal candidates have an associate degree and 1–2 years in customer-facing roles, preferably in manufacturing or technical environments.