Technical Customer Support & Order Specialist

Amphenol ICC; Yocumtown (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions. We seek a Customer Support Representative to act as a liaison between customers and Amphenol FCI, supporting order management and service needs.

This is an excellent early-career opportunity within a global manufacturing environment. Responsibilities include providing pricing and availability information, processing orders, and coordinating with internal teams to ensure

Qualifications

• Associate degree in Business, Communications, Supply Chain, or related field preferred.
• 1–2 years in customer service, order management, or sales support in manufacturing or technical environment.
• Recent graduates with internships or relevant experience are encouraged to apply.

Responsibilities

• Provide timely information to customers on pricing, availability, lead times, and order status.
• Process customer orders accurately through internal systems.
• Coordinate shipment requirements and on-time delivery with internal teams.
• Resolve invoice discrepancies with Finance and customer contacts.
• Maintain customer master data and shipping details for accuracy.

Skills

Verbal & written communication

Attention to detail

Data & reporting

Time management

Problem solving

Cross-functional communication

Multi-tasking

MS Office

Education

Associate degree

Tools

ERP systems

Order management systems

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions. We seek a Customer Support Representative to act as a liaison between customers and Amphenol FCI, supporting order management and service needs.

This is an excellent early-career opportunity within a global manufacturing environment. Responsibilities include providing pricing and availability information, processing orders, and coordinating with internal teams to ensure