Customer Success & Order Coordination Specialist

Amphenol ICC; Yocumtown (PA); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Support Representative to bridge customers and internal teams across order management, pricing, and delivery coordination. You will respond to inquiries by email and phone, process orders, and ensure accurate documentation and timely updates.

The role builds experience in a global manufacturing setting, partnering with Field Sales and Product Marketing to resolve issues and maintain high service levels.

Competenze

• Associate degree in Business, Communications, Supply Chain, or related field preferred.
• 1–2 years in customer service, order management, sales support, or admin roles.
• Experience in manufacturing or technical product environment is a plus.

Mansioni

• Provide timely information on pricing, availability, lead times, and order status.
• Respond to customer inquiries professionally via email and phone.
• Receive and process customer orders accurately through internal systems.
• Coordinate with shipping and documentation to ensure on-time delivery.
• Maintain customer master data and shipping details for accurate records.

Conoscenze

Communication skills

MS Office

ERP / order management systems

Attention to detail

Problem solving

Formazione

Associate degree preferred

Strumenti

ERP/order management systems

Descrizione del lavoro

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Support Representative to bridge customers and internal teams across order management, pricing, and delivery coordination. You will respond to inquiries by email and phone, process orders, and ensure accurate documentation and timely updates.

The role builds experience in a global manufacturing setting, partnering with Field Sales and Product Marketing to resolve issues and maintain high service levels.