Customer Success & Order Management Specialist

Amphenol Corporation; Yocumtown (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Support Representative to liaison between customers and the company. You will support day‑to‑day order management, respond to inquiries, and coordinate with internal teams to ensure accurate information and on‑time delivery.

Ideal candidates have 1–2 years in customer service or sales support, preferably in a manufacturing or technical setting, with strong communication and data‑entry skills.

Qualifications

• Associate degree in Business, Communications, Supply Chain, or a related field preferred.
• 1–2 years of experience in customer service, order management, sales support, or administrative roles—preferably in a manufacturing or technical product environment.

Responsibilities

• Provide timely and accurate information to customers regarding pricing, product availability, lead times, and order status.
• Receive and process customer orders accurately and efficiently through internal order management systems.
• Review product, shipping, and documentation requirements and coordinate with internal teams to ensure on‑time delivery.
• Monitor daily status of orders, identify issues, and propose solutions such as expedited shipping or alternatives.

Skills

Customer service

Order management

Communication

MS Office

ERP systems

Education

Associate degree in Business/Communications/Supply Chain

Tools

ERP/order management systems

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Support Representative to liaison between customers and the company. You will support day‑to‑day order management, respond to inquiries, and coordinate with internal teams to ensure accurate information and on‑time delivery.

Ideal candidates have 1–2 years in customer service or sales support, preferably in a manufacturing or technical setting, with strong communication and data‑entry skills.