Customer Experience & Order Support Specialist

Paylocity; Bowling Green, Northern (KY, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Ashley Furniture is seeking a Customer Support Specialist in Bowling Green, KY. This full-time role pays starting at $17.00 per hour and focuses on delivering a smooth, positive customer experience from checkout to delivery and post-sale support.

You will work closely with customers, sales associates, and store leadership to ensure orders are accurate and inquiries are answered, contributing to a well-organized store operation and customer satisfaction.

Qualifications

• Prior customer service experience preferred.
• Strong communication skills.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Assist customers from checkout through delivery and post-sale support.
• Coordinate with sales associates and store leadership.
• Ensure orders are accurate and questions are answered.

Skills

Customer service

Detail oriented

Organized

Job description

Ashley Furniture is seeking a Customer Support Specialist in Bowling Green, KY. This full-time role pays starting at $17.00 per hour and focuses on delivering a smooth, positive customer experience from checkout to delivery and post-sale support.

You will work closely with customers, sales associates, and store leadership to ensure orders are accurate and inquiries are answered, contributing to a well-organized store operation and customer satisfaction.