Customer Support & Order Coordination Specialist

Furniture Connection; Bowling Green (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Ashley Furniture in Bowling Green, KY is seeking a Customer Support Specialist to ensure a smooth and positive experience for customers from checkout through delivery and post-sale support.

You will work closely with customers, sales associates, and store leadership to ensure orders are accurate, questions are answered, and daily office operations stay on track. If you enjoy helping people, solving problems, and being part of a close-knit team, we would love to meet you.

Qualifications

• Friendly, organized, detail-oriented.
• Able to assist customers from checkout through delivery and post-sale support.
• Strong communication and problem-solving skills.

Responsibilities

• Help create a smooth and positive experience for customers from checkout through delivery and post-sale support.
• Work closely with customers, sales associates, and store leadership to ensure orders are accurate and questions are answered.
• Maintain daily office operations and assist with general store duties.

Skills

Customer service

Attention to detail

Team collaboration

Job description

Ashley Furniture in Bowling Green, KY is seeking a Customer Support Specialist to ensure a smooth and positive experience for customers from checkout through delivery and post-sale support.

You will work closely with customers, sales associates, and store leadership to ensure orders are accurate, questions are answered, and daily office operations stay on track. If you enjoy helping people, solving problems, and being part of a close-knit team, we would love to meet you.