Customer Experience & Order Specialist

Talentify; Longview (WA); On-site; USD 25,000 - 32,000; Full time

Job summary

Motion Industries in Longview, WA seeks a Customer Service Representative to accurately fulfill orders and handle incoming calls under close supervision. The role emphasizes reliability, strong communication, and efficient order processing to support gross profit and customer satisfaction.

Ideal candidates will have a high school diploma or GED and 0–3 years of related experience. The environment values attention to detail, time management, and basic computer skills to navigate business systems

Qualifications

• Must be reliable, organized and detail oriented.
• Strong written and verbal communication skills.
• Able to multi-task and manage time effectively.
• Moderate computer skills; comfortable with business systems and online product searches.

Responsibilities

• Respond to basic product inquiries, provide quotes, and enter orders.
• Place customer orders by phone, fax, email, or counter sales.
• Negotiate pricing within approved parameters to influence gross profit.
• Develop customer relationships to drive repeat business and improve processes.
• Ensure inventory availability and manage orders to maintain stock levels.
• Determine cost-effective shipping and coordinate with account representatives.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Time management

Computer skills

Product knowledge (preferred)

Education

High School diploma or GED

Job description

Motion Industries in Longview, WA seeks a Customer Service Representative to accurately fulfill orders and handle incoming calls under close supervision. The role emphasizes reliability, strong communication, and efficient order processing to support gross profit and customer satisfaction.

Ideal candidates will have a high school diploma or GED and 0–3 years of related experience. The environment values attention to detail, time management, and basic computer skills to navigate business systems