Customer Experience & Operations Coordinator

Lineage; Colton (CA); Presencial; USD 23.000 - 39.000; Jornada completa

Descripción de la vacante

Lineage in Colton, CA is seeking a customer service focused associate to process orders, verify product availability, and promptly resolve inquiries. You will collaborate with warehouse and operations teams to ensure accurate invoicing and timely communications with clients.

The role emphasizes strong written and verbal communication, attention to detail, and the ability to multi-task in a fast-paced environment. This is a full-time, on-site position with competitive hourly pay and benefits.

Formación

• High School diploma or GED may be required depending on facility.
• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.
• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility.

Responsabilidades

• Invoice and verify accounts accurately and in a timely manner
• Verify inbound receipts for accuracy
• Develop and maintain customer relationships in a professional manner
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
• Coordinate availability of product and schedule for daily shifts with warehouse team
• Coordinate with Operations on special client requests; expediting when necessary
• Serve as first point of contact to resolve customer issues
• Maintain and file documentation in organized and comprehensive way
• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Conocimientos

Verbal communication

Written communication

Multitasking

Organization

Physical ability to lift 20 lbs

Educación

High School diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Lineage in Colton, CA is seeking a customer service focused associate to process orders, verify product availability, and promptly resolve inquiries. You will collaborate with warehouse and operations teams to ensure accurate invoicing and timely communications with clients.

The role emphasizes strong written and verbal communication, attention to detail, and the ability to multi-task in a fast-paced environment. This is a full-time, on-site position with competitive hourly pay and benefits.