Customer Care Specialist (Early Morning Shift)

Lineage; Colton (CA); On-site; USD 23,000 - 39,000; Full time

Job summary

Lineage is seeking a customer service specialist in Colton, CA, to process orders, track product availability, and promptly resolve inquiries. Shift runs 1:00 AM–9:30 AM, Thursday through Monday, with Tue/Wed off. Pay ranges from $20–$21 per hour, depending on experience.

You will coordinate with warehouse and operations teams to ensure timely fulfillment and accurate reporting. Responsibilities include invoicing, receipts verification, building client relationships, and preparing reports.

Qualifications

• High School diploma or GED may be required depending on facility.
• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.
• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility.

Responsibilities

• Invoice and verify accounts accurately and in a timely manner
• Verify inbound receipts for accuracy
• Develop and maintain customer relationships in a professional manner
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
• Coordinate availability of product and schedule for daily shifts with warehouse team
• Coordinate with Operations on special client requests; expediting when necessary
• Serve as first point of contact to resolve customer issues
• Maintain and file documentation in organized and comprehensive way
• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Customer service

Physical stamina

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Lineage is seeking a customer service specialist in Colton, CA, to process orders, track product availability, and promptly resolve inquiries. Shift runs 1:00 AM–9:30 AM, Thursday through Monday, with Tue/Wed off. Pay ranges from $20–$21 per hour, depending on experience.

You will coordinate with warehouse and operations teams to ensure timely fulfillment and accurate reporting. Responsibilities include invoicing, receipts verification, building client relationships, and preparing reports.