Customer Experience Specialist - Overnight/Early Shifts

Lineage Logistics; Colton (CA); Presencial; USD 23.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k retirement plan

Paid time off

Annual bonus eligibility

7 holidays

Descripción de la vacante

Lineage Logistics is seeking a customer service professional to process orders, track product availability, and resolve inquiries on a timely basis in California. The role includes coordinating daily shifts with the warehouse team and serving as the first point of contact for customer issues.

Pay ranges from $16.97 to $28.65 per hour, with DOE, and shifts include overnight hours. Lineage offers benefits as part of its compensation package and opportunities for growth within the company.

Formación

• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility.

Responsabilidades

• Invoice and verify accounts accurately and in a timely manner
• Verify inbound receipts for accuracy
• Develop and maintain customer relationships in a professional manner
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
• Coordinate availability of product and schedule for daily shifts with warehouse team
• Coordinate with Operations on special client requests; expediting when necessary
• Serve as first point of contact to resolve customer issues
• Maintain and file documentation in organized and comprehensive way

Conocimientos

Communication

Organization

Multitasking

Educación

High School diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

Lineage Logistics is seeking a customer service professional to process orders, track product availability, and resolve inquiries on a timely basis in California. The role includes coordinating daily shifts with the warehouse team and serving as the first point of contact for customer issues.

Pay ranges from $16.97 to $28.65 per hour, with DOE, and shifts include overnight hours. Lineage offers benefits as part of its compensation package and opportunities for growth within the company.