Night Shift Customer Care Specialist

Lineage Logistics; Colton (CA); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Lineage Logistics in Colton, CA is seeking a customer service associate to process orders, track product availability, and promptly resolve inquiries.

The role includes invoicing, verifying receipts, maintaining customer relationships, and generating reports while coordinating daily warehouse schedules. The position requires strong communication, organization, and computer skills, with pay between $16.97 and $28.65 per hour.

Qualifikationen

• High School diploma or GED required depending on facility.
• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.

Aufgaben

• Invoice and verify accounts accurately and in a timely manner
• Verify inbound receipts for accuracy
• Develop and maintain customer relationships in a professional manner
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
• Coordinate availability of product and schedule for daily shifts with warehouse team
• Coordinate with Operations on special client requests; expediting when necessary
• Serve as first point of contact to resolve customer issues
• Maintain and file documentation in organized and comprehensive way
• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Kenntnisse

Verbal and written communication

Organization

Microsoft Office

Ausbildung

High School diploma or GED

Tools

Microsoft Office Suite

Jobbeschreibung

Lineage Logistics in Colton, CA is seeking a customer service associate to process orders, track product availability, and promptly resolve inquiries.

The role includes invoicing, verifying receipts, maintaining customer relationships, and generating reports while coordinating daily warehouse schedules. The position requires strong communication, organization, and computer skills, with pay between $16.97 and $28.65 per hour.