Appraisal Specialist — Flexible Hours

CarMax Business Services; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Raleigh, NC seeks a Customer Service Representative to provide exceptional service in the appraisal process. Responsibilities include engaging customers, maintaining accurate records, and working in a fast-paced environment. Candidates should demonstrate effective communication skills and a positive attitude under pressure. Training is provided, and flexibility for shifts is required, including nights and weekends. Join a diverse team recognized as one of the FORTUNE 100 Best Companies to Work For.

Qualifications

• Ability to handle pressure and difficult situations while maintaining a positive attitude.
• Must complete CarMax training and demonstrate strong teamwork skills.
• Flexibility to work varied shifts including nights and weekends.

Responsibilities

• Provide exceptional customer service during the appraisal process.
• Communicate effectively with customers to discover selling motivations.
• Maintain accurate records and data entry for appraisal offers.

Skills

Exceptional customer service

Multi-tasking

Effective communication

Job description

CarMax Business Services in Raleigh, NC seeks a Customer Service Representative to provide exceptional service in the appraisal process. Responsibilities include engaging customers, maintaining accurate records, and working in a fast-paced environment. Candidates should demonstrate effective communication skills and a positive attitude under pressure. Training is provided, and flexibility for shifts is required, including nights and weekends. Join a diverse team recognized as one of the FORTUNE 100 Best Companies to Work For.