Customer Experience & Office Support Specialist

Closets by Design; Drexel Gardens (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Dental insurance

Paid time off

Training & development

Vision insurance

Job summary

Closets by Design in Indianapolis seeks an experienced office assistant to handle incoming calls, book appointments, manage designer calendars in CRM, greet visitors, and provide broad administrative support to the sales and installation teams.

No degree is required; we value office experience, strong Microsoft Office skills, excellent phone etiquette, and effective written and verbal communication. Competitive benefits and opportunities for growth are offered.

Qualifications

• No degree is required; office experience preferred.
• Strong communication and customer-service skills are essential.
• Proficient in Microsoft Office and able to manage multiple tasks.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designer appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Provide administrative support for office staff, sales, and installation teams.
• Carry out general office duties with clear verbal and written communication.

Skills

Microsoft Office

Customer service

Phone etiquette

Organizational skills

Written communication

Tools

CRM software

Job description

Closets by Design in Indianapolis seeks an experienced office assistant to handle incoming calls, book appointments, manage designer calendars in CRM, greet visitors, and provide broad administrative support to the sales and installation teams.

No degree is required; we value office experience, strong Microsoft Office skills, excellent phone etiquette, and effective written and verbal communication. Competitive benefits and opportunities for growth are offered.