Front Office & Client Care Specialist

Closets by Design Columbus; Sunbury (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Paid time off

Paid training

Holidays

Health benefits

Retirement benefits

Open door policy

Job summary

Closets by Design Columbus is seeking an enthusiastic Front Office/Customer Service representative to greet visitors, answer phones, book appointments, and provide administrative support to the sales and design teams.

No degree is required; we value office experience and excellent phone etiquette, strong organizational and written communication skills, and a customer‑oriented, friendly approach.

We respond to all candidates within 24 hours and complete hiring in 7 days.

Qualifications

• No degree is needed.
• Candidates must have office experience.
• Excellent phone etiquette is required.
• Strong organizational and written communication skills are essential.
• Customer oriented, friendly and enthusiastic attitude is expected.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Phone etiquette

Organizational skills

Written communication

Verbal communication

Customer oriented

Tools

Microsoft Office

Job description

Closets by Design Columbus is seeking an enthusiastic Front Office/Customer Service representative to greet visitors, answer phones, book appointments, and provide administrative support to the sales and design teams.

No degree is required; we value office experience and excellent phone etiquette, strong organizational and written communication skills, and a customer‑oriented, friendly approach.

We respond to all candidates within 24 hours and complete hiring in 7 days.