Front Office/Customer Service Representative

Closets by Design; Drexel Gardens (IN); In loco; USD 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Bonus based on performance

Company parties

Dental insurance

Paid time off

Training & development

Vision insurance

Descrizione del lavoro

Closets by Design in Indianapolis seeks an experienced office assistant to handle incoming calls, book appointments, manage designer calendars in CRM, greet visitors, and provide broad administrative support to the sales and installation teams.

No degree is required; we value office experience, strong Microsoft Office skills, excellent phone etiquette, and effective written and verbal communication. Competitive benefits and opportunities for growth are offered.

Competenze

• No degree is required; office experience preferred.
• Strong communication and customer-service skills are essential.
• Proficient in Microsoft Office and able to manage multiple tasks.

Mansioni

• Answer and direct incoming phone calls and book appointments.
• Manage designer appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Provide administrative support for office staff, sales, and installation teams.
• Carry out general office duties with clear verbal and written communication.

Conoscenze

Microsoft Office

Customer service

Phone etiquette

Organizational skills

Written communication

Strumenti

CRM software

Descrizione del lavoro

Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Our local Indianapolis team has been named Indy's Best Closet Company in the Indy Star three years running, so we're looking for a great team member that will set the tone for our team with a great customer support experience from the first phone call to the final installed product and beyond. This role is also critical in providing high-quality information and support to our team members to support the sales and operations teams. We desire enthusiastic, organized, caring individuals who demonstrate teamwork and have a passion for supporting our team and customers. Applicants must have a record of a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Paid time off
• Training & development
• Vision insurance

Benefits

• Paid training and ongoing professional development
• Paid holidays and paid time off
• Elective dental, vision and other benefits
• Open door policy with your manager
• Compensation - Based on level of experience

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designer appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• Positive attitude and desire to serve
• Customer oriented, friendly and enthusiastic
• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office
• Excellent phone etiquette
• Strong personal organizational skills
• Strong work ethic
• Strong verbal and written communication skills

If you are looking to join respected and rapidly growing team, then you deserve to learn more about this opportunity!