Customer Experience & Merchandising Specialist

H.E.B.; Frisco (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

H.E.B. in Frisco, TX is seeking a Customer Service Representative to maintain a well-stocked, organized department while delivering superior customer service. You will stock and rotate products daily, assist with inventory, keep shelves and signage accurate, and support the night crew and incoming trucks.

The role also emphasizes food safety and sanitation across the sales floor. Excellent communication and teamwork are essential, and prior retail or grocery experience is a plus for success in

Qualifications

• Strong customer service, communication, and interpersonal skills required.
• Reading and writing skills required.
• Planning and organizing skills required.
• HS Diploma or GED required.

Responsibilities

• Stocking and rotates items; assists with inventory; loads/unloads and moves product.
• Organizes, cleans, and prepares back area for night crew and incoming trucks.
• Maintains shelf tags/signage and ensures department standards for safety and sanitation.
• Builds and maintains store displays; performs Customer Service Assistant duties as needed.
• Provides superior customer service, merchandises products effectively, and ensures cleanliness.

Skills

Strong customer service skills

Communication and interpersonal skills

Reading and writing skills

Planning and organizing skills

Education

HS Diploma or GED (or equivalent)

Job description

H.E.B. in Frisco, TX is seeking a Customer Service Representative to maintain a well-stocked, organized department while delivering superior customer service. You will stock and rotate products daily, assist with inventory, keep shelves and signage accurate, and support the night crew and incoming trucks.

The role also emphasizes food safety and sanitation across the sales floor. Excellent communication and teamwork are essential, and prior retail or grocery experience is a plus for success in