Customer Experience & Loss Prevention Specialist

Winners Merchants International, L.P.; Glendale (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

HSA

Paid holidays

Job summary

TJX Companies' HomeGoods in Glendale, NY is hiring an Associate to support a positive customer experience and work with store teams and Loss Prevention. You will engage customers, deliver courteous, knowledgeable service, and deter theft while upholding store procedures.

We seek 0–2 years of retail or security experience, strong communication and good judgment, and a flexible schedule to meet business needs. Benefits include associate discounts and health options.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors.
• Flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers
• Engages customers, providing support and creating a positive shopping environment
• Deters acts of dishonesty within established customer service guidelines
• Observes accurate checkout procedures for customers and Associates
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments

Skills

Communication

Judgment

Teamwork

Flexibility

Retail experience

Job description

TJX Companies' HomeGoods in Glendale, NY is hiring an Associate to support a positive customer experience and work with store teams and Loss Prevention. You will engage customers, deliver courteous, knowledgeable service, and deter theft while upholding store procedures.

We seek 0–2 years of retail or security experience, strong communication and good judgment, and a flexible schedule to meet business needs. Benefits include associate discounts and health options.