Loss Prevention Customer Service Associate

The TJX Companies, Inc.; Glendale (NY); Vor Ort; USD 23.000 - 25.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) matching

Medical/dental/vision coverage

Paid holidays/vacation

Zusammenfassung

The TJX Companies, Inc. is seeking a customer-focused team member in Glendale, NY to support a positive shopping experience and work closely with store teams and Loss Prevention.

You will provide courteous service, deter theft, and uphold checkout procedures while partnering with management to achieve store goals. Flexibility in scheduling is required.

Qualifikationen

• Excellent communication skills and good judgment.
• Able to respond to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.

Aufgaben

• Support a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.
• Provides timely, courteous and knowledgeable service to customers.
• Deters acts of dishonesty within established customer service guidelines.
• Observes accurate checkout procedures for customers and Associates.
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments.

Kenntnisse

Communication skills

Judgment

Adaptability

Team work

Jobbeschreibung

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Job Description

• Support a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.
• Understands operational procedures and deters acts of dishonesty within established customer service guidelines.
• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence.
• Observes accurate checkout procedures for customers and Associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Coordinates and completes shrink-related activities in partnership with Store Management.
• Supports and participates in store shrink reduction goals and programs.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.
• Follows through on commitments; accomplishes goals with minimum supervision.
• Adheres to all labor laws, policies, and procedures.
• Performs other duties as assigned.

Who We're Looking For

• Excellent communication skills and good judgment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 71-19 80th Street

Location: USA HomeGoods Store 0735 Glendale NY

This position has a starting pay range of USD $17.00 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.