Loss Prevention & Customer Experience Associate

The TJX Companies, Inc.; Cerritos (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is hiring at the HomeGoods location in Cerritos, CA, to support a positive shopping experience and partner with store teams and Loss Prevention.

Role focuses on customer engagement, accurate checkout procedures, and contributing to shrink reduction initiatives while upholding safety and integrity. Flexible scheduling and 0–2 years in retail/security are considered.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond effectively to changes in direction or unexpected situations.
• Standout colleague, working well with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provide timely, courteous, and knowledgeable service to customers.
• Engage customers and provide support to create a positive shopping environment.
• Deters theft through professional presence and customer engagement.
• Observe checkout procedures for customers and Associates.
• Coordinate with Store Management and Loss Prevention to meet goals and procedures.
• Support shrink reduction programs and maintain safety awareness.

Skills

Communication

Judgment

Teamwork

Flexibility

Retail experience

Job description

The TJX Companies, Inc. is hiring at the HomeGoods location in Cerritos, CA, to support a positive shopping experience and partner with store teams and Loss Prevention.

Role focuses on customer engagement, accurate checkout procedures, and contributing to shrink reduction initiatives while upholding safety and integrity. Flexible scheduling and 0–2 years in retail/security are considered.