Customer Experience Leader (Front-End & Training)

Five Below; Saint Paul (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is hiring at least for an hourly store leadership role in Minnesota. The role focuses on wowing customers through personal contact, leading the assigned store to achieve service goals, and overseeing front-end operations and merchandising to meet brand standards.

Responsibilities include opening/closing, keeping the store clean and stocked, and supporting the store manager in supervision, training, and scheduling.

Qualifications

• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Wow customers with friendly, fast checkout and personal service.
• Lead the store to meet customer service score goals.
• Oversee front-end operations and merchandising to brand standards.
• Open/close procedures, maintain cleanliness, and stock room readiness.
• Recruit, train, coach, and supervise crew members and partners with the store manager.

Skills

People leadership

Customer service

Verbal & written communication

Multi-tasking

Problem solving

Education

High School Diploma or equivalent

Job description

Five Below is hiring at least for an hourly store leadership role in Minnesota. The role focuses on wowing customers through personal contact, leading the assigned store to achieve service goals, and overseeing front-end operations and merchandising to meet brand standards.

Responsibilities include opening/closing, keeping the store clean and stocked, and supporting the store manager in supervision, training, and scheduling.