Customer Experience Leader: Front-End Ops & Training

Five Below; Clifton (NJ); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Health coverage

Employee discounts

Job summary

Five Below in Clifton, NJ is seeking an experienced front-end leader to guide store operations and deliver WOW customer service. You will supervise crew, train staff, and partner with the store manager to meet performance goals while maintaining brand standards.

This hourly role requires at least 2 years of management experience and a high school graduate. The starting pay is $18.92 per hour, with opportunities for growth in a fast-paced, value-driven culture.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Strong customer service orientation and problem-solving abilities.

Responsibilities

• Lead front-end operations and ensure store meets brand standards.
• Recruit, train, coach, and supervise crew members.
• Open and close procedures; maintain store cleanliness and readiness for customers.

Skills

Customer service

Multi-tasking

Communication

Calm under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in Clifton, NJ is seeking an experienced front-end leader to guide store operations and deliver WOW customer service. You will supervise crew, train staff, and partner with the store manager to meet performance goals while maintaining brand standards.

This hourly role requires at least 2 years of management experience and a high school graduate. The starting pay is $18.92 per hour, with opportunities for growth in a fast-paced, value-driven culture.