Customer Experience Lead & Team Coach

The TJX Companies, Inc.; Buena Park (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan matching

Job summary

Marshalls at 5895 Lincoln Avenue in Buena Park, CA is seeking a Front End Coordinator to ensure a positive customer experience and smooth store operations. You will guide associates at the front of the store, train team members on front-end principles and loyalty programs, and help maintain an organized, compliant environment.

The role requires strong communication and merchandising skills, with the ability to multi-task and adapt to busy shifts, including nights and weekends.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Promotes loyalty programs and customer service.
• Acts as role model for front-end standards and store cleanliness.

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of associates at front of store.
• Train and mentor associates on front-end principles and loyalty programs.
• Assign registers and coordinate breaks; ensure POS coverage.
• Maintain store plan execution and safety practices.

Skills

Retail leadership

Customer service

Merchandising

Team training

Communication

Job description

Marshalls at 5895 Lincoln Avenue in Buena Park, CA is seeking a Front End Coordinator to ensure a positive customer experience and smooth store operations. You will guide associates at the front of the store, train team members on front-end principles and loyalty programs, and help maintain an organized, compliant environment.

The role requires strong communication and merchandising skills, with the ability to multi-task and adapt to busy shifts, including nights and weekends.