Customer Experience Lead & Store Operations Coach

PLS; New York (NY); On-site; USD 28,240 - 30,996; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in New York, NY is seeking an Assistant Store Manager to ensure outstanding customer service and operational efficiency. This role involves leadership responsibilities and direct interaction with customers, ensuring compliance with company policies and procedures.

Ideal candidates will have management experience in retail or hospitality and a strong desire to inspire excellence within the team. The position offers benefits including medical coverage, a 401(k) plan, and opportunities for advancement.

Qualifications

• Minimum of one year of management experience in retail or hospitality.
• Ability to engage with customers and develop positive relationships.
• Fluency in English required; bilingual in English/Spanish is a plus.

Responsibilities

• Maintain exemplary customer service within the store.
• Assist Store Manager in day-to-day operations and in managing staff.
• Analyze financial statements to enhance sales.

Skills

Customer engagement

Relationship building

Communication skills

Integrity

Team leadership

Job description

PLS in New York, NY is seeking an Assistant Store Manager to ensure outstanding customer service and operational efficiency. This role involves leadership responsibilities and direct interaction with customers, ensuring compliance with company policies and procedures.

Ideal candidates will have management experience in retail or hospitality and a strong desire to inspire excellence within the team. The position offers benefits including medical coverage, a 401(k) plan, and opportunities for advancement.