Assistant Store Manager: Customer Experience Leader

Crosby's; Town of Farmington (NY); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Company Discounts

Significant Fuel Discounts

Paid Time Off

401K

Referral Bonus

Employee Assistance Program

Zusammenfassung

Reid Stores LLC is seeking an Assistant Store Manager in New York to help lead daily store operations, support the Team Leader, and deliver exceptional customer experiences. You will supervise team members, maintain high standards, and drive store profitability through effective supervision and customer-first service.

You will train and coach staff, manage scheduling, handle cash and payroll tasks, and ensure compliance with safety and company rules.

Qualifikationen

• 21 years of age minimum.
• High School Diploma or equivalent.
• Able to work at least 40 hours per week, including weekends.
• Valid driver’s license per company policy.
• Serve Safe certified, preferred.
• Proficient in basic math for cash handling and shift reports.
• Experience preferred.
• Reliable transportation for position requirements.
• Ability to understand operating instructions for POS and equipment.
• Tolerance of exposure to gasoline fumes and cleaning products.

Aufgaben

• Deliver prompt, friendly, and professional customer service.
• Prepare fresh food and made-to-order items per Crosby’s standards.
• Promote My Crosby’s Rewards to customers and drive sales.
• Handle customer concerns when the Team Leader is unavailable.
• Oversee daily operations to ensure efficiency and profitability.
• Maintain store cleanliness, organization, and brand standards.
• Support merchandising, promotions, and inventory management.
• Ensure compliance with food safety, tobacco, alcohol, and company regulations.
• Train, coach, and support store associates; assist with scheduling.
• Provide feedback on performance and development; foster teamwork.
• Assist with payroll processing, timekeeping, and payroll reporting.
• Report discrepancies and maintain accurate records.
• Maintain a safe store environment and proper cash handling.
• Follow opening/closing procedures and cash security policies.

Kenntnisse

Customer service

Team leadership

Training

Scheduling

Cash handling

POS systems

Basic math

Food safety

Ausbildung

High School Diploma or equivalent

Tools

Lottery/POS equipment

Jobbeschreibung

Reid Stores LLC is seeking an Assistant Store Manager in New York to help lead daily store operations, support the Team Leader, and deliver exceptional customer experiences. You will supervise team members, maintain high standards, and drive store profitability through effective supervision and customer-first service.

You will train and coach staff, manage scheduling, handle cash and payroll tasks, and ensure compliance with safety and company rules.