Assistant Store Manager — Lead Teams & Customer Experience

R555US DTLR, Inc.; City of Rochester (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401K plan

Medical, dental, vision

Paid time off

Bonus opportunity

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in New York to support the Store Manager in daily operations, drive sales, manage expenses, and develop the store team.

This role requires strong leadership, excellent communication, and a focus on customer service to ensure an outstanding shopping experience across our locations. The ideal candidate has at least one year of retail management experience, can train and motivate staff, and will work a flexible schedule including days, nights,

Qualifications

• Minimum of one year in retail management.
• Excellent command of English.
• Ability to manage store staff and customer service standards.

Responsibilities

• Oversee daily store operations to maximize sales and profitability.
• Ensure compliance with all company policies and procedures.
• Lead, train, and develop store team; manage recruitment and performance reviews.
• Monitor expenses, inventory, and shrink; implement loss prevention strategies.
• Provide superior customer service and maintain merchandising standards.
• Assist in scheduling, budgeting, and store planning.
• Travel to multiple stores within district as needed.

Skills

Retail management

Leadership

Communication

Training

Budgeting

Inventory control

Customer service

Scheduling

Store operations

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager in New York to support the Store Manager in daily operations, drive sales, manage expenses, and develop the store team.

This role requires strong leadership, excellent communication, and a focus on customer service to ensure an outstanding shopping experience across our locations. The ideal candidate has at least one year of retail management experience, can train and motivate staff, and will work a flexible schedule including days, nights,