Customer Experience Lead (Retail Front End)

The TJX Companies, Inc.; Great Falls (MT); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking a Front End Supervisor to lead a team at TJ Maxx in Great Falls, MT. You will ensure a positive customer experience, coach Associates on front-end best practices, and coordinate registers and breaks while supporting store priorities.

Ideal candidates have at least 1 year of retail experience with 6 months of leadership, strong merchandising and communication skills, and a team-player attitude. Competitive benefits and a dynamic work environment are offered.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Strong merchandising techniques.
• Excellent communication and organizational skills.
• Able to train others and work with a team.

Responsibilities

• Promote an excellent customer experience and lead a team at front of store.
• Provide training and mentoring to Associates on front-end principles.
• Coordinate POS coverage and breaks.
• Address customer concerns promptly and maintain store cleanliness.
• Ensure tasks align with store priorities and communicate progress to management.
• Promote loyalty programs and safety procedures.

Skills

Leadership

Retail experience

Customer service

Merchandising techniques

Communication skills

Organizational skills

Training others

POS knowledge

Tools

POS systems

Job description

The TJX Companies, Inc. is seeking a Front End Supervisor to lead a team at TJ Maxx in Great Falls, MT. You will ensure a positive customer experience, coach Associates on front-end best practices, and coordinate registers and breaks while supporting store priorities.

Ideal candidates have at least 1 year of retail experience with 6 months of leadership, strong merchandising and communication skills, and a team-player attitude. Competitive benefits and a dynamic work environment are offered.