Customer Experience Lead — Frontline & Training

The TJX Companies, Inc.; Superior (CO); On-site; USD 23,074 - 23,763; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

HSA

scholarship program

referral bonuses

life insurance

short/long term disability

adoption assistance

Job summary

TJ Maxx in Superior, CO is seeking a customer-focused leader to oversee front-end operations and promote an outstanding shopping experience. You will guide Associates, manage registers, and coordinate breaks while ensuring loyalty programs are effectively promoted.

The role emphasizes training, policy adherence, and a safe, organized store environment. The right candidate will have 1 year in retail and at least 6 months of leadership, with strong communication and multitasking abilities, and a

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Strong communication and organizational skills required.
• Ability to train others and multitask in a fast-paced store.

Responsibilities

• Promote excellent customer experience and oversee front-of-store team.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Mentor Associates on front-end principles and loyalty programs.
• Maintain store safety, housekeeping, and adherence to policies.
• Address customer concerns promptly and communicate priorities.

Skills

Strong communication

Organizational skills

Multi-tasking

Team player

Train others

Attention to detail

Flexibility

Job description

TJ Maxx in Superior, CO is seeking a customer-focused leader to oversee front-end operations and promote an outstanding shopping experience. You will guide Associates, manage registers, and coordinate breaks while ensuring loyalty programs are effectively promoted.

The role emphasizes training, policy adherence, and a safe, organized store environment. The right candidate will have 1 year in retail and at least 6 months of leadership, with strong communication and multitasking abilities, and a