Customer Experience Lead — Front End & Mentoring

The TJX Companies, Inc.; Chattanooga (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Chattanooga is seeking a Front End Supervisor at TJ Maxx to lead the front-of-store team and ensure a positive customer experience. You will train Associates, promote loyalty programs, and coordinate shifts and POS coverage while maintaining store standards.

Flexibility is required for nights and weekends; strong merchandising, communication, and leadership skills are essential for success in this role. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• Must be able to work a flexible schedule, including nights and weekends.
• Strong merchandising understanding and ability to multi-task.
• Excellent communication and organizational skills with attention to detail.
• Team player capable of training others and working with peers and supervisors.

Responsibilities

• Lead front-of-store operations and ensure a positive customer experience.
• Promote loyalty programs and assist in loss-prevention efforts.
• Schedule Associates, assign registers, coordinate breaks and POS coverage.
• Train and mentor Associates on front-end principles and customer service.

Skills

Customer service

Merchandising

Multi-tasking

Communication

Teamwork

Training others

Leadership experience

Job description

The TJX Companies, Inc. in Chattanooga is seeking a Front End Supervisor at TJ Maxx to lead the front-of-store team and ensure a positive customer experience. You will train Associates, promote loyalty programs, and coordinate shifts and POS coverage while maintaining store standards.

Flexibility is required for nights and weekends; strong merchandising, communication, and leadership skills are essential for success in this role. Competitive hourly pay and comprehensive benefits are provided.