Customer Experience Lead - Flexible Schedule & Training

The TJX Companies, Inc.; La Quinta (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

TJ Maxx, part of The TJX Companies, Inc., seeks a front-of-store leader to drive an exceptional customer experience in La Quinta, CA. You will lead Associates, coach them on loyalty programs, and ensure a clean, efficient store while safeguarding policies and labor compliance.

Ideal candidates bring 1 year retail and 6 months leadership experience, strong merchandising skills, and teamwork. Flexible scheduling includes nights and weekends. Competitive benefits apply.

Qualifications

• Strong merchandising knowledge and ability to apply it in a retail environment.
• Proven multitasking ability and attention to detail.
• Excellent communication and teamwork skills; willing to train others.

Responsibilities

• Oversees a team of associates at front of store to ensure prompt, courteous service.
• Promotes loyalty programs and maintains a clean, organized store.
• Trains and mentors associates on front-end principles and customer experience.
• Coordinates POS coverage, communicates priorities to management, and resolves issues.
• Ensures compliance with labor laws and company policies; supports shrink reduction goals.

Skills

Merchandising techniques

Multi-tasking

Communication

Organizational skills

Team player

Training others

Job description

TJ Maxx, part of The TJX Companies, Inc., seeks a front-of-store leader to drive an exceptional customer experience in La Quinta, CA. You will lead Associates, coach them on loyalty programs, and ensure a clean, efficient store while safeguarding policies and labor compliance.

Ideal candidates bring 1 year retail and 6 months leadership experience, strong merchandising skills, and teamwork. Flexible scheduling includes nights and weekends. Competitive benefits apply.