Customer Experience Lead — Flexible Schedule

TJX; Slidell (LA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care options

Paid holidays/vacation/sick

Job summary

TJX is hiring at TJ Maxx Slidell, LA. The role focuses on leading a store team to deliver excellent customer experiences, promoting loyalty programs, and maintaining a clean, organized environment. You will train Associates, manage POS coverage, and communicate priorities with management to drive store success.

Ideal candidates have retail leadership experience, strong communication skills, and the ability to multitask in a fast-paced setting while upholding safety and policy standards.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong verbal and written communication skills.
• Ability to train and mentor Associates and promote loyalty programs.

Responsibilities

• Promote an excellent customer experience and lead front-end operations.
• Oversee Associates, ensure prompt service, and support POS coverage.
• Train, coach, and mentor staff on front-end principles and loyalty programs.
• Maintain store organization, communicate priorities, and provide progress updates.
• Ensure adherence to labor laws, safety standards, and company policies.

Skills

Customer service

Leadership

Merchandising

Training

Communication

Teamwork

Job description

TJX is hiring at TJ Maxx Slidell, LA. The role focuses on leading a store team to deliver excellent customer experiences, promoting loyalty programs, and maintaining a clean, organized environment. You will train Associates, manage POS coverage, and communicate priorities with management to drive store success.

Ideal candidates have retail leadership experience, strong communication skills, and the ability to multitask in a fast-paced setting while upholding safety and policy standards.