Customer Experience Lead — Flexible Schedule & Front End

The TJX Companies, Inc.; Portland (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision benefits

Job summary

TJ Maxx in Portland, OR is seeking a front-end leadership role to promote an excellent customer experience. You will oversee Associates, ensure courteous service, train team members, and maintain a clean, organized store while promoting loyalty programs.

The role requires flexibility to work nights and weekends, with strong merchandising and communication skills, and the ability to multitask in a fast-paced retail environment.

Qualifications

• 1 year retail experience required
• At least 6 months of leadership experience
• Ability to train and mentor Associates on front-end principles

Responsibilities

• Promote an excellent customer experience and lead by example
• Oversee front-of-store Associates and ensure prompt service
• Coordinate breaks and POS coverage, train Associates on loyalty programs

Skills

Retail leadership

Customer service

Team training

Job description

TJ Maxx in Portland, OR is seeking a front-end leadership role to promote an excellent customer experience. You will oversee Associates, ensure courteous service, train team members, and maintain a clean, organized store while promoting loyalty programs.

The role requires flexibility to work nights and weekends, with strong merchandising and communication skills, and the ability to multitask in a fast-paced retail environment.