Customer Experience Lead - Flexible Hours + Associate Discount

Burlington Stores, Inc.; Chandler (AZ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Training & development

Job summary

Burlington Stores, Inc. in Chandler, AZ is seeking a Full-Time Customer Experience Lead to drive a positive shopping experience, oversee front-end operations, and support associates during shifts.

This hands-on role partners with store leadership to maintain an organized, well-stocked sales floor and deliver exceptional service. You will model Burlington’s customer-first values, manage scheduling, assist with merchandising flow, and promptly resolve customer concerns to uphold store performance

Qualifications

• Retail or customer service experience preferred.
• Ability to lead and coach associates.
• Strong communication and organizational skills.

Responsibilities

• Lead front-end operations and assist during shifts.
• Direct associates and adjust priorities to meet daily needs.
• Ensure fast, friendly transactions and resolve customer concerns.

Skills

Customer Service

Leadership

Communication

Problem-solving

Organization

Flexibility

Job description

Burlington Stores, Inc. in Chandler, AZ is seeking a Full-Time Customer Experience Lead to drive a positive shopping experience, oversee front-end operations, and support associates during shifts.

This hands-on role partners with store leadership to maintain an organized, well-stocked sales floor and deliver exceptional service. You will model Burlington’s customer-first values, manage scheduling, assist with merchandising flow, and promptly resolve customer concerns to uphold store performance