Customer Experience Lead

jobr.pro; Savannah (GA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Association contributions

Health care options

Paid holidays

Job summary

TJX Companies in Savannah, GA is seeking a front-end leader to supervise Associates, promote loyalty programs, and ensure a smooth customer experience at the store level. You will train staff, manage POS coverage, and uphold store policies while driving a positive work environment.

The role requires strong merchandising knowledge, effective communication, and flexibility to work nights and weekends in a fast-paced retail setting. Competitive hourly pay and benefits are offered.

Qualifications

• Retail experience with leadership exposure
• Ability to train and mentor Associates
• Strong communication and organizational skills
• Availability to work nights and weekends

Responsibilities

• Create a positive customer experience and promote loyalty programs
• Oversee front-of-store Associates and manage POS coverage
• Train and coach Associates on front-end processes
• Ensure compliance with labor laws and store policies
• Promote safety and maintain a clean, organized store
• Communicate priorities to management and team

Skills

Leadership

Customer service

Merchandising

Communication

Training staff

POS knowledge

Tools

POS systems

Job description

TJX Companies in Savannah, GA is seeking a front-end leader to supervise Associates, promote loyalty programs, and ensure a smooth customer experience at the store level. You will train staff, manage POS coverage, and uphold store policies while driving a positive work environment.

The role requires strong merchandising knowledge, effective communication, and flexibility to work nights and weekends in a fast-paced retail setting. Competitive hourly pay and benefits are offered.