Customer Experience & Inventory Supervisor

Floor & Decor; Olde West Chester (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k

Bonus opportunities

Paid vacation and sick time

Medical, Dental, Vision, Life Insurance Plans

Job summary

Floor & Decor in Olde West Chester, Ohio is seeking a Connected Customer Supervisor to manage a dynamic team of customer service associates. This role encompasses overseeing cashiering, returns, inventory management, and e-commerce support while ensuring exceptional customer experiences.

The ideal candidate will have supervisory experience, be familiar with team dynamics, and possess computer skills. This position offers opportunities for career advancement and various benefits based on eligibility.

Qualifications

• Minimum of 1 year of customer service/cashier supervisory experience.
• Minimum of 2 years of computer experience in a work environment.

Responsibilities

• Direct all Customer Service Associates and Connected Customer Specialists.
• Lead inventory management and accuracy throughout the store.
• Process customer refunds and exchanges according to established guidelines.

Skills

Customer service experience

Supervisory skills

Computer skills

Education

High school diploma or GED

Job description

Floor & Decor in Olde West Chester, Ohio is seeking a Connected Customer Supervisor to manage a dynamic team of customer service associates. This role encompasses overseeing cashiering, returns, inventory management, and e-commerce support while ensuring exceptional customer experiences.

The ideal candidate will have supervisory experience, be familiar with team dynamics, and possess computer skills. This position offers opportunities for career advancement and various benefits based on eligibility.