Customer Experience & In-Store Support Specialist

michaels; Salt Lake City (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Michaels is hiring for a Store team member at the SLC-SUGARHOUSE, UT location. You will deliver friendly customer service, assist customers, and ensure a fast, accurate checkout experience while supporting merchandise recovery and store standards.

Responsibilities include helping customers locate products, engaging with the Rewards program enrollments, and participating in omnichannel processes. The role emphasizes safety, SOP adherence, and a positive customer journey.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Provide a fast and friendly checkout experience with accurate cash handling.
• Help customers shop, locate products, and offer solutions.
• Maintain store recovery, merchandising, and planogram compliance to keep shelves stocked and organized.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

Michaels is hiring for a Store team member at the SLC-SUGARHOUSE, UT location. You will deliver friendly customer service, assist customers, and ensure a fast, accurate checkout experience while supporting merchandise recovery and store standards.

Responsibilities include helping customers locate products, engaging with the Rewards program enrollments, and participating in omnichannel processes. The role emphasizes safety, SOP adherence, and a positive customer journey.