Retail Customer Experience Specialist

Michaels Stores; Ogden (UT); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Medical, dental and vision coverage

Tuition assistance

Job summary

The Michaels in Ogden, UT is seeking a friendly Retail Team Member to assist customers, ring up sales, and keep the store well stocked. You will help customers locate products, participate in truck unloading, and maintain planograms to ensure shelves are in-stock and visually appealing.

This role emphasizes customer service, adherence to SOPs, and safety standards, with opportunities to grow within a nationwide arts and crafts retailer. Applicants must be at least 16 years old.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and lift light to moderate loads.
• Willingness to perform truck unloading and stocking tasks.

Responsibilities

• Assist customers, locate products, and provide solutions.
• Provide fast and friendly checkout with accurate cash handling.
• Promote Rewards and Private Label Credit Card enrollments.
• Support BOPIS and Ship From Store processes.
• Maintain planograms and stock levels through store recovery.

Skills

Customer service

Cash handling

Merchandising

Omni-channel knowledge

Store operations

Safety compliance

Teamwork

Cross-training

Tools

POS system

Job description

The Michaels in Ogden, UT is seeking a friendly Retail Team Member to assist customers, ring up sales, and keep the store well stocked. You will help customers locate products, participate in truck unloading, and maintain planograms to ensure shelves are in-stock and visually appealing.

This role emphasizes customer service, adherence to SOPs, and safety standards, with opportunities to grow within a nationwide arts and crafts retailer. Applicants must be at least 16 years old.