Retail Customer Service & Food Service Associate

Royal Farms; Berlin (NJ); On-site; USD 22,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership with daily duties, including food service preparation, POS transactions, and general upkeep. You will engage customers with friendliness, efficiency, and professionalism to uphold the brand standard of excellence.

This role emphasizes safe food handling, accurate transactions, and a clean, welcoming environment across shifts, contributing to a positive shopping experience and brand loyalty.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Learn and follow all Royal Farms safety processes and procedures.
• Prior experience in food service and/or customer service preferred.

Responsibilities

• Provide outstanding customer service and product knowledge.
• Operate the register, handle payments, and assist with fuel cards.
• Prepare made-to-order food and beverages per recipes.
• Restock products and check expiration codes.
• Keep store clean and safe, report hazards.
• Follow SOPs and uphold Royal Farms standards.
• Perform other duties as assigned.

Skills

Communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership with daily duties, including food service preparation, POS transactions, and general upkeep. You will engage customers with friendliness, efficiency, and professionalism to uphold the brand standard of excellence.

This role emphasizes safe food handling, accurate transactions, and a clean, welcoming environment across shifts, contributing to a positive shopping experience and brand loyalty.