Customer Service & Food Prep Associate

Royal Farms; Lansdowne (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support store leadership with day-to-day operations. You will engage customers, handle POS transactions, prepare food and beverages, and keep the store clean and safe.

The role requires strong communication and teamwork, with flexibility to work various shifts. You’ll contribute to a friendly, efficient experience and uphold Royal Farms standards of excellence.

Qualifications

• Strong communication and customer service skills.
• Ability to greet customers, answer questions, and assist with product selection.
• Capable of multitasking in a fast-paced environment.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Greet customers and deliver outstanding service.
• Operate the register, process payments, and verify IDs for age-restricted items.
• Prepare made‑to‑order food and beverages per recipe and maintain quality.
• Restock products and monitor shelf life; report damaged items.
• Maintain store cleanliness and safety; follow SOPs and procedures.

Skills

Customer service

Communication

Teamwork

Multitasking

Food safety

ID verification

Tools

POS system

Job description

Royal Farms is hiring a Customer Service Associate to support store leadership with day-to-day operations. You will engage customers, handle POS transactions, prepare food and beverages, and keep the store clean and safe.

The role requires strong communication and teamwork, with flexibility to work various shifts. You’ll contribute to a friendly, efficient experience and uphold Royal Farms standards of excellence.