Customer Experience & Food Ops Specialist

S&G Stores; Rossford (OH); On-site; USD 28,000 - 46,000; Full time

Job summary

S&G Stores in Rossford, OH is seeking a proactive associate to support the store manager, ensuring the store runs smoothly, complies with policies, and helps maximize sales.

You will cross-train across Food operations, C-Store registers, stocking and housekeeping, greet customers, maintain planograms, and handle cash with integrity. This role involves standing for long periods and occasional heavy lifting.

Qualifications

• Comfortable handling customers in a fast-paced retail setting.
• Ability to follow policies and promote clean, organized stores.
• Experience with cash handling and merchandising accuracy.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Skills

Customer service leadership

Cross-training capability

Store operation knowledge

Cash handling

Merchandising

Job description

S&G Stores in Rossford, OH is seeking a proactive associate to support the store manager, ensuring the store runs smoothly, complies with policies, and helps maximize sales.

You will cross-train across Food operations, C-Store registers, stocking and housekeeping, greet customers, maintain planograms, and handle cash with integrity. This role involves standing for long periods and occasional heavy lifting.