Customer Experience & E‑Commerce Team Lead

Whole Foods Market; Jackson (WY); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness programs

Job summary

Whole Foods Market in Jackson, WY seeks a customer-focused team member to balance in-store service with online order completion. You will help maintain safe, clean spaces and deliver outstanding experiences while coaching teammates and upholding company values.

The role emphasizes collaboration with store leadership and partners, strong problem-solving, and a commitment to high morale and teamwork in a fast-paced retail environment.

Qualifications

• Tasks require balancing dynamic customer flows while maintaining accuracy.
• Strong analytical skills to identify root causes of underperformance.
• Excellent interpersonal and team-building abilities.
• Ability to teach others in a positive manner.
• Proficient with email, Office tools and operations applications.

Responsibilities

• Delivers outstanding customer experience and holds teammates accountable.
• Balances in-store service with online order completion.
• Monitors customer flow and assigns related tasks.
• Keeps leadership informed and maintains safety and cleanliness.
• Supports relationships with store leadership and partners.

Skills

Task management

Analytical thinking

Interpersonal skills

Teaching abilities

Email proficiency

Tools

Microsoft Office

Operations software

Job description

Whole Foods Market in Jackson, WY seeks a customer-focused team member to balance in-store service with online order completion. You will help maintain safe, clean spaces and deliver outstanding experiences while coaching teammates and upholding company values.

The role emphasizes collaboration with store leadership and partners, strong problem-solving, and a commitment to high morale and teamwork in a fast-paced retail environment.