Customer Experience Dispatcher | Fast-Paced Service

UBEO Business Services; Owings Mills (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

UBEO Business Services in Owings Mills, Maryland is looking for a customer service representative who will prioritize customer needs and assist with service scheduling. The ideal candidate will have strong communication skills and a commitment to customer service.

Qualifications include a high school diploma or GED and the ability to work in a fast-paced environment. Responsibilities involve managing service requests, scheduling maintenance, and performing data entry tasks accurately.

Qualifications

• Strong communication skills, both verbal and written.
• Data entry skills with an attention to detail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Take incoming customer requests for service and supplies.
• Prioritize calls and dispatch information to technicians.
• Schedule service calls and preventative maintenance.

Skills

Strong communication skills

Working knowledge of MS Office

Data entry skills

Customer service orientation

Ability to multi-task

Education

HS Diploma or GED

Job description

UBEO Business Services in Owings Mills, Maryland is looking for a customer service representative who will prioritize customer needs and assist with service scheduling. The ideal candidate will have strong communication skills and a commitment to customer service.

Qualifications include a high school diploma or GED and the ability to work in a fast-paced environment. Responsibilities involve managing service requests, scheduling maintenance, and performing data entry tasks accurately.