Customer Experience & Dispatch (Temp-to-Perm) – SD

Ultimate Staffing; San Diego (CA); On-site; USD 33,000 - 37,000; Full time

Job summary

Ultimate Staffing in San Diego is seeking a Customer Experience/Dispatch Coordinator to join our team. The role handles ~50 calls and emails daily, schedules service routes, and supports field technicians to ensure timely, accurate service delivery.

Training will be provided; candidates should be comfortable in a fast-paced environment, with strong multitasking and Microsoft Office skills. This temporary position is 6 months with potential to convert to full-time.

Qualifications

• High School Diploma required.
• Experience in scheduling and routing, customer service, and fleet operations (preferred).
• Ability to multitask effectively with strong organizational skills.
• Proficient in Microsoft Teams, Outlook, Word, Excel, and Adobe.
• SAP experience is preferred.

Responsibilities

• Manage approximately 50 calls and emails daily, providing exceptional customer service.
• Schedule and coordinate service routes efficiently to meet customer needs.
• Support technicians and operational workflows, ensuring smooth service delivery.
• Assist with data quality and cleanup initiatives, maintaining accurate records.
• Help validate information following acquisition integration efforts, ensuring data integrity.
• Assist with quality assurance and system-related processes between platforms, utilizing Falcon and ServiceTrade.

Skills

Scheduling & routing experience

Customer service

Multitasking & organizational skills

Communication skills

Education

High School Diploma

Tools

Microsoft Teams

Outlook

Word

Excel

Adobe

SAP (preferred)

Job description

Ultimate Staffing in San Diego is seeking a Customer Experience/Dispatch Coordinator to join our team. The role handles ~50 calls and emails daily, schedules service routes, and supports field technicians to ensure timely, accurate service delivery.

Training will be provided; candidates should be comfortable in a fast-paced environment, with strong multitasking and Microsoft Office skills. This temporary position is 6 months with potential to convert to full-time.