Plumbing Dispatch Pro: Fast-Paced Customer Service

Ultimate Staffing Services; Los Angeles (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Ultimate Staffing Services is seeking a customer-focused Dispatcher in the Los Angeles area. The role serves as the primary contact for customers, coordinating service calls, scheduling technicians, and ensuring timely communication between customers and field staff.

The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and delivers exceptional customer service. This on-site position involves coordinating routes, tracking technician status, and providing

Responsibilities

• Receive incoming service requests via phone, email, and online platforms.
• Schedule and dispatch plumbing technicians for service, maintenance, and emergency calls.
• Coordinate daily technician routes to maximize efficiency and timely customer service.
• Communicate appointment details, arrival times, and service updates to customers.
• Monitor technician status throughout the day and make scheduling adjustments as needed.

Job description

Ultimate Staffing Services is seeking a customer-focused Dispatcher in the Los Angeles area. The role serves as the primary contact for customers, coordinating service calls, scheduling technicians, and ensuring timely communication between customers and field staff.

The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and delivers exceptional customer service. This on-site position involves coordinating routes, tracking technician status, and providing