Temporary Service Dispatcher & Customer Service Coordinator

Zed Electric, Inc.; San Diego (CA); On-site; USD 31,822 - 45,323; Full time

Benefits offered by this job

Paid Sick Leave

Access to training and development while employed

Job summary

Zed Electric, Inc. is seeking a Temporary Service Dispatcher to support operations during an employee leave. This role is full-time and expected to last approximately 3–6 months.

The dispatcher will coordinate technician schedules, manage daily workflow, and support field operations with effective communication and organization. Qualifications include experience in dispatch and familiarity with Service Titan.

The pay is $28 per hour, with additional benefits like paid sick leave and training opportunities.

Qualifications

• 2+ years experience in dispatch, scheduling coordination, or field service operations.
• Experience in electrical, plumbing, HVAC, or other trades strongly preferred.
• Tech-savvy with scheduling software and tools.

Responsibilities

• Schedule and dispatch service technicians effectively.
• Coordinate technician routing and daily scheduling adjustments.
• Monitor job progress and technician availability.

Skills

Scheduling coordination

Communication skills

Organizational skills

Multitasking

Problem-solving ability

Tools

Service Titan

Google Workspace

iPhones

Job description

Job Title

Temporary Service Dispatcher (Approximately 3–6 Month Assignment)

Location: San Diego, CA (On-site)

Employment Type: Full‑Time, Temporary

Schedule: Monday–Friday, 7:30am‑4:30pm

Company Overview – ZED Electric

ZED Electric has proudly served the San Diego community since 1995. We are a fast‑growing electrical service company specializing in residential and commercial electrical service work throughout San Diego County.

We are known for our professionalism, responsiveness, and commitment to exceptional customer experiences. We foster a positive, growth‑driven work culture where every team member is valued.

Job Summary

We are seeking a Temporary Service Dispatcher to support our operations team during an employee leave period. This role is full‑time and expected to last approximately 3–6 months, with the possibility of extension depending on business needs.

This position works closely with the Operations Manager to coordinate technician schedules, manage daily workflow, and support field operations. The role plays a critical part in maintaining efficient scheduling, technician communication, and overall service coordination.

Key Responsibilities

• Schedule and dispatch service technicians using Service Titan
• Coordinate technician routing and daily scheduling adjustments
• Monitor job progress and technician availability throughout the day
• Support field operations by helping maintain an organized dispatch board
• Communicate clearly with technicians, customers, and office staff
• Maintain accurate job notes and service documentation
• Assist with scheduling coordination and workflow management
• Support the Operations Manager with operational and administrative tasks as needed
• Maintain a calm, organized, and solution‑focused attitude in a fast‑paced environment

Preferred Qualifications

• 2+ years experience in dispatch, scheduling coordination, or field service operations
• Experience in electrical, plumbing, HVAC, or other trades strongly preferred
• Excellent communication and organizational skills
• Ability to multitask and prioritize in a fast‑paced environment
• Experience with Service Titan or similar field service software preferred
• Tech‑savvy with iPhones, Google Workspace, and scheduling tools
• Strong problem‑solving ability and attention to detail

Compensation & Benefits

Pay: $28

• Paid Sick Leave
• Access to training and development while employed